Payment Policy

Effective Date: January 11, 2025

At CamRoyalLux, we are committed to providing a seamless and secure shopping experience. This Payment Policy outlines the payment methods we accept, terms associated with transactions, and important details to ensure clarity and transparency for all our customers.

1. Accepted Payment Methods

We accept the following secure and convenient payment options to cater to a wide range of preferences:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Apple Pay, and Google Pay for fast and secure transactions.
  • Bank Transfers: Available for bulk or custom orders (contact us for details).
  • Buy Now, Pay Later Options: Flexible payment plans through trusted providers like Klarna or Afterpay.

2. Payment Security

We prioritize your security by implementing advanced encryption technologies, including SSL (Secure Socket Layer), to protect your personal and financial information during transactions.

  • Secure Transactions: Payments are processed securely through trusted third-party gateways.
  • No Data Storage: We do not store your credit card or payment details on our servers.

To ensure your safety, only make payments through our official website, camroyallux.com.

3. Currency

All payments are processed in USD (United States Dollars). If you are paying with a different currency, your bank or payment provider may apply conversion fees.

4. Payment Terms

  • Full Payment Required: Orders are processed only after full payment is received.
  • Custom Orders: For special or bulk orders, a deposit may be required. Specific payment terms will be outlined in your invoice.
  • Taxes and Fees: Applicable sales tax will be calculated at checkout based on your location. Additional international duties or taxes are the responsibility of the customer.

5. Refunds and Chargebacks

Refunds are handled in accordance with our Refund and Return Policy.

  • Refunds will be issued to the original payment method used during purchase.
  • Unauthorized chargebacks are prohibited. If you encounter a payment issue, contact us directly at info@camroyallux.com for resolution.

6. Failed Transactions

If a payment fails, please:

  1. Double-check your payment details.
  2. Contact your bank or payment provider to ensure no issues with your account.
  3. Reach out to us at info@camroyallux.com or call (413) 663-3839 for assistance.

7. Subscription Payments

For subscription-based products or services:

  • Payments are automatically charged to your selected payment method on the specified renewal date.
  • To modify or cancel a subscription, contact us at least 5 days before the next billing cycle.

8. Discounts and Promotions

Discount codes or promotions must be applied at checkout.

  • Only one discount code can be used per order.
  • Promotions are subject to expiration dates and cannot be applied retroactively.

9. Fraud Prevention

To protect against fraudulent activity, CamRoyalLux reserves the right to:

  • Verify the identity of customers for large or suspicious transactions.
  • Cancel any order that appears fraudulent.

If your order is flagged for fraud prevention, we will notify you promptly for further verification.

10. Contact Us

For questions or concerns about your payment or order, feel free to contact us:

  • Email: info@camroyallux.com
  • Phone: (413) 663-3839
  • Address: 53 Dover St, North Adams, Massachusetts, United States

Our team is here to assist you with any payment-related inquiries.

11. Updates to This Policy

We reserve the right to update or modify this Payment Policy at any time. Changes will be effective immediately upon posting on our website. Please review this policy regularly for updates.